Refund policy

Refund Policy

ALL sales are final unless you have received the wrong item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tematresses@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. accepted.

You can always contact us for any return questions at tematresses@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, an once the return is accepted, make a separate purchase for the new item.